Terms & Conditions

This section provides comprehensive legal terms, agreements, and policies that govern our business relationships, service delivery, and intellectual property. The terms are organized into five main categories for easy reference.

How to Use These Terms

Our terms are structured hierarchically. When reviewing contract documents:

1. Start with the Dictionary - Familiarize yourself with defined terms used throughout
2. Review the Master Agreement - Select the master agreement that applies to your relationship type
3. Add Service Model Terms - Review the specific service model terms for your engagement
4. Check General Terms - Review universal policies like confidentiality and IP rights
5. Understand Billing Terms - Review applicable payment and credit terms

Document Hierarchy & Precedence

In case of conflict between documents:

1. Specific Service Model Terms take precedence over Master Agreements
2. Master Agreements take precedence over General Terms
3. All terms incorporate by reference the Contract Dictionary definitions

Note: A detailed precedence feature is planned to provide clearer guidance on which terms control in specific situations. See the instructions folder for implementation plans.

Terms Categories

• Contract Dictionary

  Defined terms and keywords used across all agreements and legal documents. Search and browse standardized definitions.

• Master Agreements

  Foundational agreements that define our business relationships across different industries and partnership models.

• Service Model Terms & Conditions

  Specific terms governing how we engage with clients across different service delivery models.

• Licensing Agreements

  End user license agreements for our internal products and references to third-party licensing terms.

• General Terms, Policies, and Supplemental Agreements

  Universal terms, policies, and supplemental agreements that apply across most or all engagements.

• Billing and Credit Terms

  Terms that apply to how services are billed and invoiced, as well as payments and collections, that apply universally to all agreements in other categories.