Bedrock IS

Public Web Services Terms of Use

Last Updated: Draft Version - November 7, 2025

Welcome to Bedrock IS’s website and services. These Terms of Use govern your access to and use of our Services and incorporate our Privacy Policy by reference. If you do not agree with these Terms or the Privacy Policy, you should not use our Services.

1. Acceptance of Terms

By accessing or using the Services you confirm that you are at least the age of majority in your jurisdiction (or have the consent of a parent or guardian if required) and that you accept these Terms.

These Terms form a binding agreement between you and Bedrock IS (referred to as “Company,” “we,” “us,” or “our”). You also agree to abide by any additional guidelines or rules that we post regarding the Services. If you do not agree, please discontinue use of all Services.

2. Description of Services

Services include but are not limited to our websites, customer portals, mobile apps, SMS/text message programs, email communications, marketing campaigns, and any other platforms or services we offer to interact with you. These Services provide information about our products and offerings, enable you to communicate with us and receive updates, and allow you to participate in promotions or use online tools.

The Services are provided for your personal or internal business use (in accordance with these Terms) to support your relationship with the Company.

3. User Accounts and Security

3.1 Account Creation

Some portions of our Services (e.g., customer portals or apps) may require you to create an account by providing information such as your name, email, and creating a password. You agree to provide accurate, current information and to keep it updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to safeguard your account information.

4. Ownership of Content and Intellectual Property

4.1 Company’s Rights

All content and materials available on the Services—including text, images, graphics, logos, videos, software, and other intellectual property—are owned by or licensed to Bedrock IS and are protected by copyright, trademark, patent, and other intellectual property laws.

The Company retains all rights, title, and interest in and to its Services and content. We reserve all rights not expressly granted to you under these Terms.

4.2 Limited License to You

We grant you a personal, non-exclusive, non-transferable, revocable license to access and use our Services and content for their intended purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our Services without our prior written permission.

4.3 Trademarks

All trademarks, service marks, and trade names on the Services (including our company name and logos) are owned by the Company or our licensors. These Terms do not grant you any rights to use our trademarks, except for identifying our products or Services in a truthful and non-misleading manner.

5. Acceptable Use Policy

You agree to use the Services only for lawful purposes and in compliance with these Terms.

5.1 Prohibited Activities

You will not:

5.2 Enforcement

If you engage in any of these prohibited activities or otherwise violate these Terms, we may terminate or suspend your access to the Services (see 11. Termination below), and you may also be subject to legal consequences.

6. Electronic Communications and Opt-In Programs

By providing us with your contact information (such as an email address or mobile phone number) and opting into our communications, you consent to receive electronic communications from us. These communications may include email newsletters, marketing messages, account-related notices, and SMS/Text messages (including recurring texts) from the Company or on our behalf.

You understand that consent to receive marketing text messages is not a condition of any purchase, and you can opt out at any time as described below.

6.2 SMS/Text Messaging Program

If you opt in to receive SMS or MMS text messages from us (for example, by texting a keyword to a short code, checking a box on a sign-up form, or otherwise subscribing):

6.2.1 Program Description

You agree that Bedrock IS or its service providers may send you recurring automated promotional and informational text messages. These may include updates, promotional offers, account alerts, appointment reminders, or other information related to our products and services.

6.2.2 Message Frequency

Message frequency may vary. You might receive multiple messages per week or month as part of a recurring program, but frequency can depend on your interactions or the specific campaign. We will not send excessive messages; all campaigns will adhere to any frequency disclosure provided at the time of opt-in.

6.2.3 Opt-Out Instructions

You can unsubscribe from the SMS program at any time. To opt out, simply reply “STOP” to any text message you receive from us. After texting STOP, you may receive one final confirmation message stating that you have been unsubscribed. You will not receive further SMS messages unless you re-subscribe. (If you change your mind later, you may rejoin by following the initial subscription process or texting “START”.)

6.2.4 Help Instructions

If you need help or have questions regarding our text messages, you can reply “HELP” to any of our messages. Alternatively, you may contact our customer support at the contact information provided in 15. Contact Information and Support for assistance.

6.2.5 Carrier and Third-Party Disclaimer

Delivery of SMS messages may be subject to effective transmission by your cellular provider/network operator and is outside of our control. Mobile carriers are not liable for delayed or undelivered messages. We are not responsible for any issues arising from the SMS service provided by your mobile carrier or any third-party platform we use to send messages.

6.2.6 Costs

Company does not charge you to participate in our SMS messaging, but standard message and data rates may apply. Your mobile carrier may charge you for texts sent to or from us, depending on your plan. You are responsible for any such charges. Please consult your wireless service provider for more information about your text/data plan.

6.2.7 Privacy

We value your privacy. By opting into our SMS program, you also agree to our Privacy Policy. Personal information collected in connection with our text messages (such as your phone number and any other data you provide) will be used in accordance with our Privacy Policy. Notably, we do not share your mobile opt-in data with third parties for their own marketing purposes without your consent.

6.3 Email and Other Communications

If you subscribe to our email newsletter or marketing communications, we may send you emails such as product updates, promotional offers, or company news. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any such email, or by contacting customer support and requesting removal.

Even if you opt out of marketing communications, we may still send you important transactional or relationship messages (for example, account notices, customer service responses, or security alerts) as these are not promotional in nature.

6.4 Opt-Out and Preferences

In addition to the specific methods above, you may manage your communication preferences at any time by contacting us through any provided account settings. We will make a reasonable effort to process opt-out and unsubscribe requests promptly. Please note that it may take a short time (up to a few business days) to fully remove you from all our communication lists, and you might receive communications during that interval.

7.1 Third-Party Integration

Our Services may contain links to third-party websites or integrate with third-party services (for example, payment processors, social media plugins, or analytics providers). Additionally, we may use third-party service providers to support our operations (such as SMS gateway services or email delivery platforms).

7.2 Disclaimer

These third-party sites and services are not operated by Bedrock IS, and we do not control and are not responsible for them. We provide access to these links or integrations for your convenience, but it does not imply endorsement or verification of their content, policies, or practices.

When you click a third-party link or use a third-party service through our platform, you will be subject to that third party’s terms and policies (including their privacy practices). We encourage you to review the terms and privacy policies of any third-party services you interact with.

7.3 No Liability for Third-Party Acts

The Company is not responsible or liable for any loss or damage of any sort incurred as a result of your dealings with third parties via our Services. If you have issues or disputes with a third-party, you must address them directly with that third-party.

8. Disclaimer of Warranties

8.1 Use at Your Own Risk

Our Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Bedrock IS disclaims all warranties, express, implied, or statutory, regarding the Services, including but not limited to any implied warranties of title, non-infringement, merchantability, fitness for a particular purpose, accuracy, and quiet enjoyment.

8.2 No Guarantee of Service Quality

We do not guarantee that:

8.3 Assumption of Risk

You assume all risk for any damage to your computer system or device or loss of data that results from obtaining any content from the Services, including any damage resulting from viruses or other harmful technological elements.

9. Limitation of Liability

9.1 No Indirect Damages

To the maximum extent permitted by applicable law, under no circumstances will Company or its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your access or use of (or inability to access or use) the Services or any content within the Services.

This includes, without limitation, damages for lost profits, lost revenues, lost savings, loss of data, business interruption, or any other commercial or personal damages or losses, even if we have been advised of the possibility of such damages.

9.2 Liability Cap

To the extent permitted by law, the total aggregate liability of Company and its affiliates for any claims arising out of or relating to these Terms or the Services is limited to the greater of (a) the amount you have paid us in the past twelve (12) months for the use of the Services, or (b) $100 USD.

If applicable law does not allow the exclusion or limitation of certain damages, some of the above exclusions or limitations may not apply to you, but in such case our liability will be limited to the fullest extent permitted by law.

9.3 Third-Party Liability

The Company shall have no liability for any acts or omissions of third parties, including any third-party service providers or network carriers (as noted in 6. Electronic Communications and Opt-In Programs for SMS delivery). You acknowledge that your communications with us may traverse third-party networks that are not owned or controlled by the Company, and we are not responsible for any failures or breaches occurring on those networks.

10. Indemnification

You agree to indemnify, defend, and hold harmless Company and its officers, directors, shareholders, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to:

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of such claim). This indemnification obligation will survive any termination of your account or use of the Services.

11. Termination

11.1 By the Company

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe in good faith that you have violated these Terms, you have engaged in unlawful behavior, or if we decide to discontinue offering any portion of the Services.

We will not be liable to you or any third party for any termination of your access to the Services. If we terminate your use of the Services due to a violation of these Terms or unlawful behavior, you may not attempt to access the Services again without our permission.

11.2 By You

You are free to stop using our Services at any time. If you have an account, you may deactivate or delete it (if such options are available), or you can request that we delete your account by contacting us. Keep in mind that the Privacy Policy describes how we handle information when you stop using the Services or when your account is deleted.

11.3 Effect of Termination

Upon termination of these Terms for any reason, the licenses and rights granted to you in these Terms will immediately cease, and you must stop using the Services. Sections that by their nature should survive termination (such as ownership, warranty disclaimers, limitations of liability, indemnification, governing law, etc.) will survive.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and your use of the Services are governed by the laws of the State of California, U.S.A., without regard to its conflict of laws principles.

12.2 Jurisdiction

To the extent any lawsuit or court proceeding is permitted under these Terms, you and Company agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within California for the purpose of resolving any dispute.

12.3 Individual Resolution

You agree that any dispute between us will be resolved individually, not on a class-wide or consolidated basis. You further agree that you may bring claims against the Company only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

13. Changes to These Terms

13.1 Right to Modify

We may update or modify these Terms from time to time at our sole discretion. If we make material changes, we will post the updated Terms on our website and update the “Last Updated” date at the top. In some cases, we may also notify you via email or through another prominent notice.

13.2 Continued Use Equals Acceptance

By continuing to use the Services after any changes to the Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.

13.3 Review Periodically

We encourage you to review these Terms periodically to stay informed about the rules that apply to your use of our Services.

14. Miscellaneous

14.1 Entire Agreement

These Terms (along with any additional guidelines, rules, or terms provided for specific services or promotions, and our [::SectionLink:privacy-policy:Privacy Policy:/terms/general-terms/privacy-policy::]) constitute the entire agreement between you and Company regarding your use of the Services, and supersede any prior agreements on the same subject matter.

14.2 No Waiver

Our failure to enforce any provision of these Terms shall not be considered a waiver of those provisions or of the right to enforce them in the future.

14.3 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.

14.4 Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law or otherwise.

15. Contact Information and Support

If you have any questions, concerns, or feedback about these Terms or our Services, or if you need assistance, please contact us:

We value your experience with our Services and will do our best to address your inquiry promptly.